Promoting inclusive mediation on a heritage site

Combining accessibility and heritage on a historic site is both a requirement and a challenge. Over and above the regulatory framework, welcoming all kinds of visitors in the best possible conditions requires careful thought, anticipation and coordination in order to implement appropriate proposals.

  • OC

  • 9.30am - 5.30pm

  • 2 days

  • 1,150 - Please contact us for preferential rates
  • Cultural mediation officer and cultural mediator
    In charge of educational and cultural activities
    Owners, directors and managers of public and private heritage sites
  • Rambouillet Castle

  • Face-to-face

  • Basic knowledge of heritage site management and sensitivity to accessibility for historic monuments

  • REGISTER

Objectives - Target skills

- Knowing how to mobilise key resources and contacts in the field of disability - Adopting an internal work organisation that encourages a continuous improvement approach to accessibility - Being able to identify the elements, main systems and mediation tools with qualities and/or faults relating to accessibility.

Detailed programme

  • Introduction: what are we talking about and how? Disability, accessibility, people?
  • Reminder of the current context in the light of changes in society: towards an inclusive approach
  • Identifying the key concepts (accessibility, universal design, comfort of use) and their implications
  • Taking account of the entire travel chain to improve accessibility
  • Setting up individual or collective mediation systems: how can we identify examples that work?
  • Developing methodological and evaluation tools for cultural mediation
  • Highlighting the importance of partners and networking

Methods & Procedures

TEACHING METHODS AND TOOLS

  • Case studies
  • Group work
  • Case studies

ASSESSMENT METHODS

  • Knowledge MCQs

Speaker

Formatrice-Delphine-Harmel.jpg

Delphine HARMEL

Mediation officer for disabled visitors, Centre des monuments nationaux

"As a cultural professional, I've developed my expertise in accessibility in major institutions through a wide range of experiences that have taken me from performing arts to museums and beyond.I have developed my expertise in accessibility within major institutions through a varied experience that has taken me from performing arts to museums, via digital, audiovisual and central administration. "